Job Title: Salesforce Business Analyst & Project Manager (Real Estate Domain)
Location: Noida
Experience Required: 3–7 Years
Employment Type: Full-time

About the Role
We are looking for a agile Salesforce Business Analyst & Project Manager who can bridge the gap between business needs and technical solutions. The ideal candidate will have hands-on experience in Salesforce implementations along with a strong understanding of the real estate domain, including sales lifecycle, CRM workflows, and customer journey management.

Key Responsibilities
Business Analysis
· Gather, analyze, and document business requirements from stakeholders
· Translate real estate business needs into Salesforce solutions
· Create user stories, process flows, and functional specifications
· Conduct gap analysis and suggest process improvements
Project Management
· Plan, execute, and manage Salesforce projects end-to-end
· Define project scope, timelines, and deliverables
· Coordinate with cross-functional teams (developers, QA, stakeholders)
· Monitor project progress and manage risks/issues




Salesforce Expertise
· Configure and optimize Salesforce (Sales Cloud / Service Cloud)
· Manage dashboards, reports, workflows, and automation
· Ensure CRM aligns with real estate sales processes (lead → booking → closure)
· Support UAT, deployment, and post-go-live activities
Stakeholder Management
· Act as a liaison between business and technical teams
· Conduct regular status meetings and reporting
· Ensure client satisfaction and delivery excellence

Required Skills & Qualifications
· Bachelor’s degree in Business, IT, or related field (MBA preferred)
· 3–7 years of experience as a Business Analyst / Project Manager
· Hands-on experience with Salesforce CRM
· Strong understanding of real estate processes (lead generation, site visits, booking, possession)
· Experience with Agile / Scrum methodologies
· Excellent communication and stakeholder management skills
· Strong analytical and problem-solving

📌 Business Analyst (Noida)
🏢 Manras
📍 Noida