Job Description
The Sales Commission Operations team is looking for an experienced manager to lead a team of analysts in India supporting global commission processes. This role combines team leadership, operational ownership, and analytical partnership, with a focus on delivering scalable, high-quality support and actionable insights to our global sales organization.

As a Manager, you will oversee a team of analysts, manage shared services support operations, and partner with stakeholders to improve compensation plans, reporting, and operational effectiveness.

What You’ll Do
Team Leadership & Development
- Lead, coach, and develop a team of analysts, fostering a culture of accountability, inclusion, and continuous learning
- Set transparent priorities, performance expectations, and development plans aligned with organizational goals
- Drive team effectiveness through strong planning, workload management, and clear communication
- Serve as an escalation point for complex operational and stakeholder issues

Commission Operations Ownership
- Oversee end-to-end commission processes,



including calculations, validations, audits, and accrual reporting
- Ensure timely and accurate coordination with Payroll and Accounting across monthly and quarterly cycles
- Establish and maintain strong operational controls and governance frameworks
- Review and approve outputs to ensure high standards of accuracy and compliance

Shared Services Support Operations
- Lead shared services case management operations, ensuring timely and high-quality resolution of commission-related inquiries
- Establish and monitor SLAs and service quality standards across global support requests
- Analyze trends in inquiries and implement scalable solutions to improve efficiency and user experience
- Partner with global stakeholders to continuously enhance support processes, documentation, and knowledge sharing

Compensation Planning & Analytical Partnership
- Partner with Sales Operations, Finance, and Compensa

📌 Manager, Sales Commission Ops (Bengaluru)
🏢 Adobe
📍 Bengaluru