16 Sep
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Integration Manager based in India.
This remote APAC role offers the prospect to own the technical customer experience for complex enterprise API integrations in the global travel technology industry. You will guide customers from implementation and technical onboarding through launch, troubleshooting, and ongoing optimization. Working closely with enterprise customers, Product, Engineering, and commercial teams, you will help solve complex integration challenges and ensure successful outcomes. You will also identify recurring technical issues and translate customer feedback into actionable product improvements. With significant ownership and autonomy, you will help establish scalable processes for technical integration and support across the APAC region. This is an ideal opportunity for a technically strong, customer-focused professional who enjoys solving problems, building structure, and influencing products in a fast-moving environment.
Accountabilities:
As a Technical Integration Manager, you will own the technical relationship with enterprise customers throughout their integration journey while helping build a scalable technical integration function for the APAC region.
- Lead enterprise customers through technical discovery, API implementation, integration, launch, and post-launch optimization.
- Provide hands-on technical troubleshooting and determine whether issues relate to product functionality, integration, configuration, documentation, or customer understanding.
- Own technical customer relationships and ensure stakeholders remain aligned throughout implementation and ongoing support.
- Work closely with Product and Engineering teams to investigate technical issues and influence product improvements.
- Gather recurring customer pain points and translate them into clear, actionable feedback for internal teams.
📌 Technical Integration Manager (India)
🏢 Jobgether
📍 India