RB - Affluent Business:NRI Product Maintenance and Learning Initiatives (Mumbai)

RB - Affluent Business:NRI Product Maintenance and Learning Initiatives (Mumbai)

16 Sep
|
Axis Bank
|
Mumbai

16 Sep

Axis Bank

Mumbai

Job TitleRB - Affluent Business:NRI Product Maintenance and Learning InitiativesGrade DepartmentRB-Affluent Business - NRINo. of Positions1 LocationCO - MumbaiReporting Authority Job NameVice President Job DescriptionThis role is responsible for developing product proposition for NRI savings account, competition benchmarking, revenue assurance through immaculate charging mechanism, website management. Preparation of training material pertaining to all NRI products & processes & ensuring training to branch, sales & various touch points. 1. Development of recent NRI savings account product proposition which will enable to increase market share
2. Coordination with all stakeholders to ensure launch of product within the timelines to ensure business projections are met
3. Competition bench marking to map best feature mapping & communicate unique features to increase customer on-boarding
4. Website development & management for NRI product to ensure one stop shop for all NRI product details
5. Development of charging structure for NRI products to ensure no revenue leakages
6.



Ensuring customer communication for charging & related activities
7. Revenue assurance through immaculate charging
8. Development of training content pertaining to NRI product & process to empower touch points to answer customer queries & this improve customer satisfaction
9. Providing training to branch, sales & all touch points on all NRI products & processes
Key Relationships (Internal or External Stakeholders)Internal Stakeholders: Operation, IT, OH&C;, Various Product Teams, Marketing, Compliance, Risk, Branch, RM,Process Quality, Phone Banking Unit, BSG

External Stakeholders : Vendors, Partners Major Competencies RequiredNRI regulations, NRI process, Project Management, Analytical skills, Inter personal skills, Logical reasoning skills, stakeholder management, risk assessment Academic Qualifications / Nature of Relevant Work Experience RequiredGraduate/Post Graduate with atleast 10 years of work e

📌 RB - Affluent Business:NRI Product Maintenance and Learning Initiatives (Mumbai)
🏢 Axis Bank
📍 Mumbai

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