Role Summary
The SSL/TLS Pre‑Sales Specialist is responsible for supporting sales and customer‑facing teams by providing deep technical expertise in digital certificates, SSL/TLS encryption, certificate lifecycle management (CLM), and secure digital identity solutions. The role involves engaging with customers, understanding their requirements, designing SSL/TLS solutions, and demonstrating how certificate‑based security strengthens their IT and cybersecurity posture.
Key Responsibilities
1. Pre‑Sales Technical Engagement
- Partner with sales teams to qualify customer needs and propose appropriate SSL/TLS and certificate management solutions.
- Deliver product presentations, demos, and technical workshops to customers.
- Explain SSL/TLS concepts, certificate lifecycle workflows, automation options, and best practices.

2. Solution Design & Architecture
- Design secure and scalable SSL/TLS deployment architectures, including certificate issuance, renewal, automation, and trust store management.
- Recommend certificate automation using ACME/SCEP/EST protocols.




- Provide guidance on certificate policies, cryptographic standards, and CA hierarchy options.

3. RFP/RFI & Technical Documentation
- Prepare technical sections of proposals, RFP/RFI responses, and solution design documents.
- Develop technical diagrams, architectural overviews, and deployment strategies.

4. Demonstrations & Proof‑of‑Concept (PoC)
- Conduct PoCs in customer environments to showcase certificate automation, issuance workflows, and integrations.
- Troubleshoot and resolve technical issues during evaluation cycles.

5. Customer Requirement Gathering
- Engage with IT, Network, Security, Cloud, and Compliance teams to understand certificate usage across web servers, load balancers, endpoints, and applications.
- Identify gaps in certificate management and recommend modernization strategies.

6. Collaboration & Internal Support
- Work closely with product and engineering teams to relay customer feedb

📌 PKI Specialist (New Delhi)
🏢 eCAPS Computers India
📍 New Delhi