Job Description
Opening for Language Expert_ Spanish, German and Italian
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nExperience : 5 to 9 Years
nLocation : Chennai & Bangalore
nShift : US & UK
nDesignation : Lead Analyst
nNo of Position : 10
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n? Key Responsibilities
nExpert in Spanish, German and Italian
nManage complex and high‑profile accounts using defined collection strategies
nOwn and control aged receivables as per SLAs and performance metrics
nImplement and remove service stops as per process guidelines
nReview UMCC and on‑account payments in line with ICMP standards
nIdentify potential write‑offs and support aged debt clearance
nDrive quarterly and monthly debt & cash target achievements
nExecute end‑to‑end dunning processes and handle legal escalations
nIdentify and support continuous process and system improvements
nCollaborate with administrators and team leads to close knowledge gaps
nLead and support new process implementations
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n? Background & Qualifications
nAny graduate
nExcellent verbal and written communication skills
nWillingness to work in night shifts




nProven track record of meeting targets and SLAs
nStrong working knowledge of MS Office
nCustomer‑focused mindset with strong negotiation skills
nAnalytical thinking and problem‑solving capability
nExposure to project methodology is a plus
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n? Role‑Specific Competencies
nFluent in English (verbal & written)
nResult‑driven and self‑motivated
nStrong learning orientation
nTeam player with the ability to work independently
nAdaptable and flexible in a agile work environment
nExcellent customer service and stakeholder management skills
nLeadership and people management capabilities (for senior roles)
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n⚠️ Important Note
n✅ Candidates with OTC experience added advantage
n✅ Immediate joiners or candidates with notice period of 30 days or less only
n? Others, please do not apply
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nInterested candidate, Kindly register Language Expert_ Chennai & Bangalore – Fill out form

📌 Opening for Language Expert_ Spanish, German and Italian (Tamil Nadu)
🏢 HCLTech
📍 Tamil Nadu