Job DescriptionJob Position: ServiceNow Telecom Service Management (TSM) Architect
nWork Location: Greater Noida / Pune / Hyderabad.
nExperience: 8+ to 15+ Years
nMandatory Keywords: ServiceNow, ServiceNow TSM (Telecom Service Management Architect/ TSOM, Telecom Domain, ITSM, CSM, CMDB & Service Catalog, Integration Hub & Flow Designer, Discovery & Service Mapping, Event Management,
nKey Responsibilities
n
- n
- Define end-to-end architecture for ServiceNow TSM/TSOM implementations.n
- Lead discovery workshops, requirement analysis, solution blueprinting, and architecture design.n
- Design solutions for Service Order Management, Service Fulfillment, Service Assurance, Service Inventory,n

nResource Inventory, and Network Service Lifecycle.
n
- n
- Design telecom-specific solutions for Fiber, Mobile, Enterprise Connectivity, SD-WAN and Broadband services.n
- Define integrations with OSS, BSS, CRM, ERP, Inventory, Activation, Monitoring and Network Management Systems.n
- Architect REST/SOAP, API-led, middleware and event-based integrations.n




- Establish ServiceNow architecture standards, governance, reusable design patterns, and platform roadmap.n
- Conduct architecture reviews, solution assessments, and provide technical guidance to development teams.n
- Work with business stakeholders, enterprise architects, product owners and telecom operations teams.n
- Support RFP/RFI, solution estimation and technical proposals.n
- Mentor senior developers and technical leads.n

nTelecom Domain
n
- n
- Telecom OSS/BSS Architecturen
- Telecom Service Lifecyclen
- Service Order Management & Orchestrationn
- Service Fulfillment & Activationn
- Service Assurance & Fault Managementn
- Service / Resource Inventoryn
- Enterprise & Consumer Telecom Servicesn
- NOC / Network Operationsn

nTelecom Domain Expertise: Robust understanding of:
n
- n
- Telecom OSS/BSS Architecturen
- Telecom Service Lifecyclen
- Network Inventoryn
- Resource Inventoryn
- S

📌 ServiceNow Architect (Hyderabad)
🏢 Webologix Ltd
📍 Hyderabad