Job DescriptionCustomer Service Associate
nat Traya Health
nLocation: Hyderabad | Bangalore | Pune | Thane
nAbout Traya Health
nAt Traya Health, we're on a mission to help people achieve better health through personalised, science-backed solutions. We're looking for customer-focused professionals who are passionate about creating meaningful customer experiences and want to grow with a purpose-driven team.
nRole: Customer Service Associate
nAs a Customer Service Associate, you will be responsible for engaging with customers, understanding their needs, providing the right support, and ensuring a smooth and positive customer experience throughout their journey with Traya.
nKey Responsibilities
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- Interact with customers professionally and understand their queries, needs, and concerns..n
- Provide accurate information and appropriate assistance to customers..n
- Build robust customer relationships through effective communication and active listening..n
- Resolve customer queries efficiently while maintaining a high standard of service..n




- Ensure a seamless customer experience across interactions..n
- Coordinate with internal teams wherever required to address customer concerns..n
- Maintain professionalism, empathy, and a customer-first approach in every interaction..n
- Meet assigned service and performance objectives while maintaining quality standards..n

nWhat We're Looking For
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- Graduation is mandatory for all candidates..n
- Prior experience in Retail, Hospitality, or Aviation is required..n
- Excellent English communication skills — verbal and written communication must be top-notch..n
- Strong interpersonal and active listening skills..n
- Customer-first mindset with a positive and empathetic approach..n
- Ability to handle customer queries professionally and confidently..n
- Strong problem-solving and communication abilities..n
- Comfortable working in a fast-paced, customer-centric environment.n

nPreferred Industry: Ca

📌 Customer Service Associate (Hyderabad)
🏢 Traya
📍 Hyderabad