Description

Department
Commercial Bank- Commercial Vehicles Sales

Job Title
M1 – Relationship Manager

Mentor
ASM/ZSM

Location
Multiple Locations-PAN India

Job Profile

Job Role
- Responsible for sourcing and identifying recent business of Commercial Vehicles Loans /Term loans for the bank through focused CBRL –Regular / Unbank locations across designated branch areas.
- Meeting individual customers to pitch in the product, conducting field visits.
- Prepare & collect loan documentations from customers, issuing authorities.
- Log in complete files with credit & resolve queries thereon for approvals.
- Assist customers/borrowers for documentation, servicing interests and repayment of dues.
- Assist customers for mortgage of collateral securities (land) in favor of bank.
- Collect PDD documents & update in bank system.
- Achieve the monthly volume and disbursement targets assigned.
- Manage existing dealer relationships & identify new channels for building business
- Supervise, motivate and guide sales team assigned and track their productivity & performance.




- Train & test sales team regularly on product knowledge and schemes.
- Share market feedback on product & schemes with Product Team in Head Office to develop customer specific product offerings.
- Help sales teams understand incentive schemes and dealer payout process.
- Publish daily performance reports & business dashboard to supervisors.
- Monitor approvals and disbursement TAT to remain competitive without compromising on company’s norms & policies.
- Coordinate with operations, credit etc for necessary support & ensure loan disbursement within TAT.
- Identify bottlenecks / areas of development in the entire customer life cycle process and share insights with product desk.
- Look at efficacy of the products being deployed and work on improving the value proposition to the customer’s being targeted.
- Role will require travel to understand the insights of the regional process & structure.

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Job Requirement

📌 Team Sales Manager (Gurugram)
🏢 Kotak Mahindra Bank
📍 Gurugram