We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's significant to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
About you:
To connect customer needs with solution capabilities by delivering successful implementations from configuration through go-live and transition. To drive adoption and measurable value by providing expert guidance and problem-solving.
Day-to-day, you will:
- Deliver software implementations from configuration to Support and CSM Handover, ensuring quality and alignment with customer requirements and standard methodologies.
- Ensure timely completion of User Acceptance Testing and resolve issues to achieve sign-off within agreed timelines.
- Achieve personal utilisation targets by actively managing workload, contributing to billable delivery, and seeking additional assignments where capacity allows.
- Proactively identify and support revenue-generating opportunities, including upsell services, additional scope, or new implementation demand within existing and prospective customers.
- Build trusted relationships through clear communication and proactive engagement to drive satisfaction and successful outcomes.
- Manage scope, deliverables, and timelines to secure stakeholder sign-off.
- Deliver training to enable self-sufficiency and customer proficiency across the product suite.
- Identify opportunities for additional services or upgrades during engagements to support revenue growth.
- Execute technical services and post-go-live stabilisation to ensure bu
📌 Onboarding Consultant (Pune)
🏢 The Access Group
📍 Pune
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