Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Responsibilities and Tasks
- Define, design, engineer, and implement storage and backup hardware and solutions.
- Define, in conjunction with other support groups and service providers, the functionality required to support business strategies.
- Work with customers to gather requirements and propose, engineer, and provision storage and backup solutions.
- Research and partner with vendors and management to select products that best meet company needs.
- Manage system setup and standardization of features and usage.
- Create documentation, testing, training, and post-deployment assessments.
- Adhere to the change management process for any planned maintenance, or when potential issues are identified.
- Provide training for new team members.
- Coordinate vendor-specific support and problem resolution.
- Adhere to Micron’s established processes and policies.
- Provide 24x7 On-Call technical support and expertise for customer issues and service provider escalation.
- Willing to work in shifts based on business requirements.
- Establish and implement policies, procedures, and standards, and ensure conformance.
- Evaluate and test new storage and backup solutions for compatibility with Micron’s IT workplace.
- Define and adhere to established service and operational level agreements.
- Collect, monitor, report, and interpret operating metrics.
- Propose and implement storage and backup system enhancements (software and hardware updates) that will improve the performance and reliability of Micron’s IT environment.
- Identify service improvement opportunities.
- Plan and implement strategies for minimizing service outages, and for reducing the impact of such outages on busi
📌 Sr Engineer, IT Eis Storage (Hyderabad)
🏢 Micron
📍 Hyderabad
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