Customer Service Executive – Voice Process
ONLY FOR LOCAL CANDIDATES
Location: Makarba, Ahmedabad, Work from Office
Employment Type: Full-Time
Interview Mode: Walk-In / Face-to-Face
Shift: Pure Night Shift
Salary: 30-40k CTC (Depending on interview)
About the Role
We are looking for confident, enthusiastic, and customer-focused individuals to join our Voice Process / Customer Service Team. The ideal candidate should have strong verbal communication skills, basic computer knowledge, and a customer-oriented approach.
This opportunity is open to both freshers and experienced candidates.
Key Responsibilities
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Handle customer interactions through voice calls professionally and efficiently.
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Understand customer queries and provide appropriate solutions.
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Maintain a positive and customer-friendly approach during every interaction.
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Follow company processes, guidelines, and quality standards.
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Accurately update customer information and interaction details in the system.
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Escalate complex issues to the appropriate team when required.
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Meet defined customer service and performance targets.
Eligibility & Requirements
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Experience: 1+ year of customer service experience preferred; freshers are welcome.
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Education: High School Diploma / 10+2 or equivalent.
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Communication: Excellent verbal communication skills.
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Computer Skills: Basic computer knowledge and good computer proficiency.
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Shift: Comfortable working in a pure night shift.
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Location: Local candidates only who can report to the office.
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Candidates must be available for an in-person Walk-In / Face-to-Face interview.
What We’re Looking For
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Excellent communication and interpersonal skills.
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Confident and professional attitude.
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Strong customer-handling skills.
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Ability to work independently as well as in a team.
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Willingness to work in night shifts.
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Valuable problem-solving and listening skills.
Interview Process
Mode: Walk-In / Face-to-Face only
Virtual interviews are not ava
📌 Customer Service Executive (Ahmedabad)
🏢 Devdort
📍 Ahmedabad
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