FCI:DTM - Team LeadINTERNAL USAGE:No. of Vacancies: Reports to:VP & Group Head (Transaction Monitoring)Is a Team leader?Y/NTeam Size: Grade:SM / AVPBusiness:Digital Transactions MonitoringDepartment: DTMSub-Department: Location: AiroliAbout DTMThe Digital Transaction Monitoring department monitors all the transaction undertaken through the bank’s system and through peer banks. The team monitors customer transactions on a daily basis or in real-time for risk. The transactions monitored can include cash deposits and withdrawals, wire transfers, and ACH activity. The department aims to identify and protect the institution from any transactions that may lead to money laundering and terrorist financing and result in the institution filing relevant Suspicious Activity Reports (SARs).About the RoleThe DTM Team Lead aims to mitigate the fraud risk of the customers onboarded through validation of documents, investigation and KYC checks using the best in class technology platforms like Hunter, Uniphore, Fraud Guard etc.



The Analyst is also responsible for analysing observed fraud trends and developing robust fraud control measuresKey Responsibilities
- Manage the detection team to perform monitoring and detecting fraud transaction at the earliest stage, and minimizing fraud losses.
- Develop and implement strategies for automation and digitisation of FCM processes
- Provide recommendations for modification of existing fraud s & process development based on industry trend, fraud trends, customer’s complaints, dispute trends, feedback & analysis of the same.
- Ensure real time card transaction’s s are closed logically
- Monitor and highlight issues while keeping risk in control.
- Coordinate with phone banking centre and assist them for real time resolution of cases
- Coordinate with the operations team for posting temporary limit, dispute resolution, and coordination with the customer through team members for providing necessary documents required for fraud dispute resolution

📌 FCI:DTM - Team Lead (Mumbai)
🏢 Axis Bank
📍 Mumbai