Description
Key Result Area
- Receive response/decision through email from the business group focal point and release or reject the messages as instructed also escalate/generate reminders if no decision/response is received with in TAT.
- Explore & raise the possibility of issues on various products at CPC/IBG in accordance with the bank compliance policy and maintain current knowledge of existing / emerging legal / statutory / regulatory environment which could impact the bank.
- Provide ongoing awareness and training to all existing and especially newly joined staff at CPC/IBG of all applicable internal and external compliance requirements and awareness programs that are to be developed to strengthen understanding of compliance with legal / statutory requirements and corporate policies.
- Provide timely and accurate MIS / reports to Unit Manager and other units.
- Handling and total control of referrals/release the messages to various units.
- Ensure that all transactions are processed as per SOP and as per bank policy within agreed TAT and with Zero error/tolerance.




- Managing daily day end confirmation emails.
- Own the responsibility of owning all the queues in Fircosoft.
- Operating Workplace, Framework and Boundaries, working Relationships
- Awareness and understanding of bank products and system and regulatory body of various countries with frequent changes of Mashreq AML/compliance policy.
- Maintain cordial rapport and interactive relationship with key personnel within the unit and across Business Divisions.
- Problem Solving and Decision Making Authority & Responsibility

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- Detecting and preventing of financial crime by being cognizant of compliance and sanction risks.
- Provide proper training and support to unit members for implementation of Mashreq compliance culture and in providing advisory services across business groups.
- Provide support to Unit Manager and business compliance units by filtering all compliance and regulatory related issues and

📌 Team Leader- Operations-Regulatory and Compliance (Bengaluru)
🏢 Mashreq Bank
📍 Bengaluru