Job Description
Keep B2B Collections and Cash Flow Moving Forward
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nBehind every successful freight transaction is a financial process built on accuracy and follow-through. Join as a B2B Collections Specialist and support brokers across the U.S. freight and logistics industry through invoicing, payment coordination, and account management. Gain international exposure and take your customer service career further with Emapta.
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nYour Career Snapshot
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- Employment Type: Full-timen
- Shift: Night Shift, Weekends Offn
- Work Setup: Work From Homen

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nExciting Perks Await
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- Competitive packagen
- Medical life insurancen
- Work from home arrangementn
- Standard government and Emapta benefitsn
- Well-equipped, modern, and accessible officesn
- Employee engagement initiativesn
- Mentorship and exposure to global leaders and teamsn
- Diverse, inclusive, and supportive culturen
- Transparent performance managementn
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)n

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nThe Qualifications We Seek
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- Bachelor's degree, preferredn
- 1 to 3 years of hands-on experience in B2B collections supporting U.S.-based clientsn
- Proven experience managing collections for U.S. businesses, with a strong understanding of U.S. billing and invoicing practicesn
- Solid written and verbal English communication skillsn
- Ability to communicate professionally with brokers and external partners via phone and emailn
- Strong attention to detail and organizational skillsn

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nYour Daily Tasks
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- Transcribe, create, and send customer invoices accurately and promptly.n
- Communicate with brokers via phone and email to ensure accurate payment setup.n
- Follow up on overdue payments and coordinate timely collections with brokers.n
- Maintain accurate records of invoices, collections, and payment history.n
- Ensure compliance with documented financial

📌 B Collections Specialist (Kunnathur)
🏢 Emapta Global
📍 Kunnathur