Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description

Network Engineer L2

Must have 4-7 years of expereince.

Primary Skills:
Sound knowledge of Routing & Switching
Should able to troubleshoot issues wrt.
Fortinet UTM Boxes, having SD WAN workplace (Fortinet), & HP Switches
Experience in vlans, routing tables – BGP, VRRP, link aggr etc.
Experience with LAN/WAN/Wi-Fi, VLAN
Expertise of Fortinet Boxes & Hp Switches will be preferred.




Should able to do follow up with Vendor & able to drive issue
Good understanding on SD WAN Technology (Fortinet). IP-Sec, policy creation

Secondary Skills.
Product – Fortinet working knowledge
OEM Certification i.e. HP/ Fortinet is added advantage
CCNA / CCNP is desired

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Areas of responsibility

Triaging and resolution of tickets-"Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.

Create log of incidents and Document observations and related root causes, to support in evaluation of mitigation measures. "

Resolution of service Requests-Fulfil software/hardware/network service requests within agreed timeline, ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling.

SLA Monitoring-Monitor SLA timelines for entire lifecycle of high priority inc

📌 Network Engineer (Mumbai)
🏢 Wipro
📍 Mumbai