Must Have:
- Minimum 2 years experience in project management
- 3+ years experience in SAP Basis and/or infrastructure operation/development/Application
- Proffered if experience in a Japanese/Korean client facing role
- Managed Services Service Delivery
Responsibilities:
- After initial cloud contract execution, the Client Delivery Manager (CDM) is the primary SAP Enterprise Cloud Services (ECS) contact for the client and assumes end-2-end accountability of the engagement to deliver the contracted RISE services - this includes our offerings RISE with SAP S/4 HANA Cloud, Private edition and Cloud Application Services (CAS) and be a trusted advisor to the customers.
- The Client Delivery Manager (CDM) oversees all aspects of the customer engagement from the point of contract signature throughout the entire lifecycle providing commercial, project and operations expertise.
- On a regular basis, you will plan and drive the engagement with your customer to make sure there is explicit direction and alignment. You will be the customer’s ambassador in the Enterprise Cloud Services organization to help drive our business in a dynamic, rapidly evolving environment.