Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Lead Order Management Administrator has significant relevant experience and is responsible for managing customer orders and coordinating with various cross functional teams to ensure smooth order fulfilment.

This role may be required to process invoices to ensure accurate billing and requires attention to detail, solid organizational skills, and effective communication.

This role acts as a point of escalation and is responsible for coaching and mentoring less experienced members of the team.

Key responsibilities:
- Reviews and processes orders, ensuring compliance with guidelines and rules set in place.
- Tracks and reports status of all orders to sales teams, updating in a timely manner.




- Receives and reviews customer orders to ensure accuracy and completeness.
- Enters orders into the system and track their progress throughout the fulfilment process.
- May be required to generate invoices based on approved orders, ensuring accuracy of pricing, discounts, and terms.
- May be required to verify billing information and addresses discrepancies if needed.
- Ensures that customer orders (and if required invoices) align with contractual terms and pricing agreements.
- Collaborates with cross functional teams to address any order discrepancies.
- Communicates with customers or relevant internal stakeholders regarding order status.
- Addresses customer and/or internal stakeholder inquiries and resolve concerns in a timely manner.
- May work with internal stakeholders to update customer profiles and relevant information in the system.
- Enters order details accurately into the system and update relevant databases.
- Ensures al

📌 Lead Order Management Administrator (Mumbai)
🏢 NTT
📍 Mumbai