About ThoughtFocus
ThoughtFocus is a global IT services and solutions company with deep capabilities across Data & Analytics, Cloud, Contemporary Engineering, and Financial Services technology. Headquartered in the US with delivery centers in India, we partner with leading enterprises to build scalable, future-ready technology solutions. Our teams are built on a culture of ownership, expertise, and long-term client partnerships — and talent is at the heart of how we grow. -

Job Title: SmartComm Developer
Experience: 6+ Years
Location: Bangalore / HYD / Kochi
Employment Type: Full-time
Job Summary
We are seeking an experienced SmartComm Developer with 6+ years of hands-on experience in SmartComm Platform to design, develop, and support customer communication solutions. The role involves building scalable, high-quality document generation solutions aligned with business and compliance requirements.
Key Responsibilities
SmartComm
Design, develop, and maintain customer communication solutions using SmartComm.
Develop and enhance templates, layouts, rules, scripts, and content libraries .




Implement batch and real-time document generation solutions.
Work with XML, XSLT, and data mapping for document composition.
Integration & Technical Design
Integrate SmartComm with upstream/downstream systems (CRM, Core systems, ECM, Archive).
Develop solutions using SmartComm Designer, Design Manager, and Communications Server .
Support document distribution via print, email, PDF, and digital channels.
Ensure solutions meet performance, scalability, and security standards.
Maintenance & Support
Perform defect analysis, bug fixes, and performance tuning.
Provide production support and handle incident resolution.
Participate in root cause analysis and preventive improvements.
Collaboration & Stakeholder Management
Work closely with business analysts and stakeholders to understand communication requirements.
Translate business requirements into technical designs.
Support UAT and production rel

📌 SmartComm Engineer (India)
🏢 ThoughtFocus
📍 India