Middleware Support Engineer / WebSphere Administrator
Mid / Senior Level - Full Time
Location: Hyderabad, India Office, Telangana, India
Department: Managed Services
Type: Full Time
Min. Experience: Mid Level / Senior LevelAbout Centroid
Centroid helps clients modernize and support mission-critical enterprise environments through cloud services and managed services. We are looking for technically strong, customer-focused team members who thrive in structured support environments and are committed to high-quality service for North American clients.Position Summary
Centroid is seeking a Middleware Support Engineer / WebSphere Administrator to join our Managed Services team in Hyderabad, India. This full-time role will provide production support for U.S.-based clients during U.S. business hours, with responsibility for monitoring, administration, troubleshooting, maintenance, and support of HCL WebSphere Application Server and related middleware technologies.
The ideal candidate is a hands-on technical qualified with strong production support experience,



disciplined documentation habits, and the judgment to respond effectively to incidents, escalations, scheduled maintenance, and on-call needs.Key Responsibilities
- Provide managed services support for enterprise middleware environments, including IBM WebSphere Application Server, HCL Portal, IBM ACE, and related integration and security components.
- Perform daily system health checks, monitoring review, incident triage, service request fulfillment, and operational follow-up for assigned client environments.
- Deploy, update, and support enterprise applications, including artifact release management, application rollouts, and post-deployment validation.
- Troubleshoot application and middleware issues by reviewing logs, heap dumps, system alerts, configuration settings, and performance indicators.
- Apply fix packs, patches, configuration changes, and maintenance updates in accordance with approved change control p

📌 Middleware Support Engineer (Hyderabad)
🏢 Centroid Systems
📍 Hyderabad