About Dextra Labs
Dextra Labs is a SaaS-based IT product company delivering industry-specific niche solutions powered by AI, including bespoke software development services. Our platforms help businesses streamline processes, enhance operational efficiency, and improve brand reputation. We focus on creating 10x value for clients while delivering on mission-critical KPIs.
Experience Level: 10+ Years
Key Tech Focus: Data, Analytics, MERN Stack, and Generative AI
Role Type: Technical Leadership / Customer-Facing
Role Overview
As a Solution Architect, you will sit at the intersection of business strategy and technical execution. With over a decade of experience, you aren't just building systems; you are building trust. You will be the primary technical advocate for our customers, responsible for translating complex business requirements into scalable, high-performance architectures. Your recent expertise in the MERN stack, Data Analytics, and AI will be the engine that drives innovation and revenue growth for our key accounts.
Core Responsibilities
1.
Strategic Customer Advisory & Revenue Growth
- Confidence Building: Act as the technical "face" of the organisation, leading high-stakes discovery sessions and workshops to instil confidence in our technical capabilities.
- Revenue Ownership: Identify upsell and cross-sell opportunities within existing accounts by proposing architectural improvements and current AI/Data-driven features.
- Value Realisation: Bridge the gap between "technical features" and "business value," ensuring the customer understands the ROI of the proposed solutions.
2. Architectural Leadership & Deep Dives
- Full-Stack Design: Design and oversee the implementation of robust applications using the MERN (MongoDB, Express, React, Node.js) stack.
- AI Integration: Architect and deploy Generative AI solutions, LLM integrations, and RAG (Retrieval-Augmented Generation) frameworks to solve specific customer pain points.
- Data & Analytics: Design modern dat