Interacts with the Markets regularly to secure the collection of outstanding fiduciary balances.
Drives personal cash processing and fiduciary targets, including the use of Key Performance Indicators (KPIs) for routine accounts to facilitate reporting from the CSS Dashboard and other system tools.
Ensures that all time bound activities are addressed within defined parameters; this includes but is not limited to following up with Markets for payment and properly coding outstanding balances to increase efficiency.
Works alongside Market Fiduciary and/or Excess of Loss Client team Associates (US) on routine projects to assist (as required) with collection of funds.
Drives meetings with client teams at regular intervals to review and assign balances.
Drives gathering of inputs for the evolution of the operational model at all levels of the organization to promote current process improvement ideas leveraging technology solutions.
Builds and maintains relationships with Brokers, Clients and Markets to understand issues,
resolve problems and queries and review working practices.
Drives team meetings and activities in order to encourage sharing of opinions, ideas, knowledge and solutions and provides opportunities to increase own understanding and that of the team to improve the services provided.
For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of
📌 Senior Assistant I (Mumbai)
🏢 Marsh Mclennan
📍 Mumbai
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