Job Description – Sr Associate - EFB and Technical Documentation

Position: Sr Associate - EFB and Technical Documentation
Department: Flight Operations
Location: Gurugram
Reports to: Manager – EFB / Flight Ops

Role Summary

Responsible for administration, compliance, and operational reliability of Electronic Flight Bag (EFB) systems, including devices, applications, and operational documentation, in accordance with DGCA and international standards.

Key Responsibilities
- Manage EFB devices, applications, and configurations (iPads, MDM tools).
- Ensure timely updates of database, manuals, and software.
- Maintain document control and distribution via EFB platforms.
- Ensure compliance with DGCA CAR and internal SOPs.
- Monitor EFB security, data integrity, and access controls.
- Provide user support and coordinate EFB training.
- Maintain records, logs, and audit compliance documentation.
- Liaise with IT, Training, Engineering, and external vendors.





Competency Matrix – Sr Associate - EFB and Technical Documentation

Competency Area

Skill Requirement

Regulatory Knowledge

DGCA CAR / FAA / EASA EFB Regulation

EFB System Management

App validation, app deployment, updates

MDM Tools

Device config

Documentation Control

Manage EFB Document App

Data Management

Version control, update cycles

Technical Troubleshooting

Device/app issue resolution

Audit & Compliance

DGCA / IOSA readiness

Training Support

User guidance, SOP awareness

Eligibility
- Graduate (Aviation / Engineering / IT preferred)
- 5+ years’ experience in EFB / Flight Ops / Documentation
- Robust working knowledge of EFB hardware, OS and EFB applications
- Knowledge of configuration management and operational data validation
- Familiarity with DGCA / FAA / EASA guidance principles
- OEM approved EFB Administrator training preferred.

📌 Senior Associate- EFB and Technical Documentation (Gurugram)
🏢 Air India
📍 Gurugram