Job Overview
- Job Title: Senior / Lead Business Analyst – Insurance (Life, Wealth, Agency & Banca)
- Location: Bangalore
- Department: Insurance Strategy & Digital Transformation
- Experience Level: 7+ years
- Reporting To: Product Manager / Program Director
Candidate must possess a solid hybrid background. They should not only understand Core Life Insurance policy administration systems but must also demonstrate hands-on experience designing Advisor portals (Agency), configuring Wealth/Investment-Linked products (ILAS), and integrating native sales journeys within Banking platforms (Bancassurance)
Key Responsibilities
1. Domain-Specific System & Process Design
- Life & Wealth Management: Define, map, and implement end-to-end client and Advisor journeys for traditional Life products (Par/Non-Par) and Wealth/Investment-Linked Insurance Products (ILAS)
. Collaborate with Actuarial and Product teams to validate sales illustrations, product rules, calculations, and rate tables
.
- Agency Channel: Design and optimize features for agent-facing portals,
including Lead Management, Commission/Compensation structures, Sales Pipelines, and performance monitoring dashboards
.
- Bancassurance (Banca) Channel: Map native digital sales journeys within partner bank ecosystems. Ensure automated, real-time data flow for quick customer onboarding via bank teller systems or digital banking applications
.
2. Business Analysis & Requirements Engineering
- Elicitation & Documentation: Lead requirement-gathering workshops with diverse stakeholders (Actuarial, Sales, Compliance, Operations, and IT)
. Author high-quality Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Agile User Stories
.
- Process Modeling: Map "As-Is" vs "To-Be" workflows to optimize policy administration, claims processing, underwriter routing, and digital onboarding
.
- Gap Analysis & Product Configuration: Conduct detailed feasibility studies and gap analys
📌 Lead Business Analyst (Bengaluru)
🏢 HCL Tech
📍 Bengaluru
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