16 Sep
|
upGrad- Study Abroad
|
Karnataka
16 Sep
upGrad- Study Abroad
Karnataka
About the Role We are looking for a Team Lead who will manage a team of Counsellors while personally driving sales for our Nursing and Hospitality Career Pathway Programs to Albania, Korea, and Malta, Japan, Germany. This is a hands- on, individually-billed leadership role — the TL is expected to counsel and close high-value/walk-in leadspersonally, in addition to managing team performance. Key Responsibilities Team & Target Management ● Lead, mentor, and manage a team of Counsellors; assign daily/weekly lead distribution and targets. ● Track individual and team performance against enrolment and revenue targets; conduct daily reviews and pipeline audits. ● Train counsellors on program updates, objection-handling, and destination-specific selling points (Albania/Korea/Malta job market, salary structures, visa timelines). ● Conduct regular call audits, CRM audits, and coach the team on conversion improvement. Individual Sales Contribution (Hands-on) ● Personally, counsel and close premium/escalated leads, walk-ins, and corporate/institutional tie-ups.
● Own a personal enrolment/revenue target in addition to team targets. ● Represent the organization at seminars, education fairs, and B2B partner meetings to generate direct business. ● Build channel partnerships (nursing colleges, ITIs, hospitality institutes, sub-agents) for lead generation. Operations & Reporting ● Coordinate with the operations/visa and language-training teams to ensure smooth candidate journey post- enrolment. ● Prepare and present weekly/monthly MIS reports on enrolments, revenue, funnel conversion, and team productivity to management. ● Monitor competitor pricing, program structures, and market trends across Albania/Korea/Malta corridors; recommend counterstrategies. ● Handle escalations and ensure high candidate satisfaction and referral generation. Required Skills & Qualifications ● 4–7 years of overall experience with at least 1–2 years in a team-leading individual sales capacity. ● Proven expe
📌 Senior Admissions Counsellor (Karnataka)
🏢 upGrad- Study Abroad
📍 Karnataka