Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive for Merchant Disputes & Chargeback (International) Domain for Bangalore. Please walk-in for the interview on 20th August 2026 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume

Senior Process Executive- 1Yr to 2Yrs experience:

Process Specialist- 2Yr to 4Yrs experience:

Interview Details:
Interview Date: 20th August 2026
Interview Time: 10:00 AM to 12:30 PM IST ONLY

Interview Venue:
Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P, Gate#: 1, Electronic City Phase-2, Industrial Area, Konappana Agrahara, Bangalore- .
Landmark : In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference:
- Job Location: Bengaluru
- Qualification: Any Graduate (Full Time)
- Experience: 1- 4 Years
- Notice Period: Immediate Joiners to 15 days
- Shift:



Flexible to work with any shift
- Work From Office is mandatory
- Job Level: 2A/ 3A
- Designation: Senior Process Executive/ Process Specialist

Note:
- Only candidates with experience in International Merchant Card Disputes and Chargebacks will be considered.
- Candidates must have all experience related documents as per their company records and EPFO history.

JOB DESCRIPTION FOR 2A:

Role Summary:
Own end-to-end merchant dispute handling across Visa, Mastercard, American Express, and Discover, including chargeback, representment, pre-arbitration, and arbitration. Maximize recovery, ensure rule compliance, and deliver a solid merchant experience under network SLAs.

Key Responsibilities:

A. Dispute & Chargeback Lifecycle:
- Triage disputes (including retrievals/RFIs), validate reason codes, and decide action (accept/represent/pre-arb/arb).
- Prepare and file Compelling Evidence (CE) for representments within network/p

📌 Walkin Drive For Merchant Disputes (India)
🏢 Infosys BPM
📍 India