Job Description
About PSG Global Solutions:
nPSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale.
nWith a best-in-class Net Promoter Score of 82 and a strong client retention rate, PSG is recognized for its commitment to service excellence and measurable results. Our global workforce is driven, collaborative, and focused on delivering outcomes that directly contribute to client success and organizational growth.
nJob Summary:
nWe are seeking an experienced and performance-driven Group Leader of Recruitment Operations to lead, coach, and manage a team of professionals within our recruitment operations at PSG Global Solutions India.
nThe ideal candidate will be a robust people leader with a proven ability to drive performance, manage KPIs,



and ensure consistent delivery of client expectations. This role requires excellent communication, analytical, and motivational skills, as well as the ability to manage multiple priorities in a fast-paced, client-focused environment.
nJob Details & Compensation:
n
- n
- Position: Group Leader of Recruitment Operationsn
- Location: Baner, Punen
- Work Mode: On-site, 5 days a weekn
- Salary Range: Best as per market standardsn
- Expected Joining: Immediate Joiners Preferredn
- Experience Required: 5 - 6 Yearsn

nKey Responsibilities:
n
- n
- Lead, mentor, and develop a team or support specialists to achieve performance and productivity goals.n
- Monitor and manage team metrics such as productivity, quality, efficiency, and client satisfaction.n
- Conduct regular performance reviews, coaching sessions, and team huddles to drive continuous improvement.n
- Collaborate closely with clients and internal and external s

📌 Group Lead (Pune)
🏢 PSG Global Solutions
📍 Pune