Job DescriptionTCS is Hiring for
NSkill:-Workspace One SME
NExp:-10 to 16
NLocation:- Kolkata
NJD
nMust have Skill:-
NWorkspace ONE UEM & Workspace ONE Access Administration
NDevice Lifecycle Management (Windows, macOS, iOS, Android)
NIdentity, SSO, MFA, Conditional Access (Azure AD / Entra)
NL2.5 Troubleshooting & RCA (Enrollment, Apps, Profiles)
NAutomation & Scripting (PowerShell / REST APIs)
NIncident, Problem, ChangeManagement (ITIL – L3)
NJob Requirements*
n
- N
- Hands‐on experience with Workspace ONE UEM and Workspace ONE Access N
- Robust understanding ofMDM / EMM / Endpoint Management concepts N
- Experience managing Windows 10/11, macOS, iOS, and Android devices N
- Knowledge of Azure AD /Entra ID integration, SSO, MFA, Conditional Access N
- Experience troubleshooting device enrollment, profiles, apps, certificates, compliance N
- Working knowledge of PowerShell and REST APIs for automation N
- Basic understanding of networking, VPN, certificates, and security N




- Familiarity with ITIL processes in enterprise support environments N
- Strong documentation, communication, and stakeholder coordination skills N

nKey Responsibilities*
N
- n
- Provide L2.5‐level support for Workspace ONE UEM and Access platforms N
- Handle advanced escalations related to enrollment, authentication, compliance, and app deployment N
- Manage device lifecycleincluding onboarding, policy enforcement, and decommissioning N
- Configure and maintain profiles, compliance policies, restrictions, and applications N
- Support SSO, MFA, and Conditional Access integrations with Azure AD / Entra N
- Perform root cause analysis (RCA) and implement preventive actions N
- Automate routine operational tasks using PowerShell and Workspace ONE APIs N
- Assist L3 teams during upgrades, rollouts, migrations, and enhancements N
- Ensure adherence to security, audit, and compliance standards N
- Create and maintain SOPs, KBs, and runbooks N
- Mentor L

📌 Workspace One Sme (Secunderabad)
🏢 Tata Consultancy Services
📍 Secunderabad