Job DescriptionRole: MS Dynamics 365 Administrator
NExperience: 6-8 years
NRelevant Experience: 3+ Years in Dynamics Admin role
NLocation: Mumbai
NEssential Job Functions:
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- Serve as the primary point of contact for Dynamics 365 end user support,resolving issues quickly and ensuring a smooth user experience N
- Troubleshoot CRM configuration, workflows, plugins, business rules, and data issues, identifying root causes and implementing fixes N
- Maintain and update Dynamics 365 configurations, including entities, fields, forms, views, dashboards, security roles, and business process flows N
- Work within a complex Dynamics setting with custom logic, integrations, and Power Platform components, ensuring stability and consistency across teams N
- Perform data maintenance and bulk operations using tools such as Data Import Wizard, Excel templates, or Power Automate to support accuracy and data integrity N
- Support testing, documentation, and change management for enhancements, releases, and system updates N




- Collaborate with cross functional teams to gather requirements, recommend solutions, and ensure CRM functionality aligns with business needs N

nQualifications
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- Microsoft Certified: Dynamics 365 Fundamentals (CRM) or equivalent experience N
- Microsoft Certified: Power Platform Fundamentals is a plus N
- Experience administering Dynamics 365 Customer Engagement (Sales, Service, N
- or related modules) N

nTechnical Skills
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- Proven experienceadministering Microsoft Dynamics 365 in complex or large-scale environments N
- Strong troubleshooting skills across CRM configuration, workflows, plugins, integrations and related processes N
- Handon experience with data import/export tools and data maintenance best practices N
- Familiarity with Power Platform components (Power Automate, Power Apps, Dataverse) N
- Familiarity with ZapierZap automated workflow is a nice to have N
- Ability to work effectively with dist

📌 Hiring: Ms Dynamics 365 Administrator (Alibag)
🏢 Straive
📍 Alibag