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Experience: 7+ yrs

Location: Hyderabad

Job Type: Full-time

We are looking for an experienced Product Analyst to support digital experience, CRM, and revenue-system initiatives across automotive sales, vehicle ownership, and service journeys.

The ideal candidate will bring strong expertise in Product/Business Analysis, Salesforce CRM, digital products, enterprise systems, and Agile delivery, with the ability to translate complex business and operational requirements into transparent, actionable product solutions.

Strong experience in automotive Fixed Operations (Fixed Ops) / service operations will be highly advantageous, particularly across service scheduling, repair orders, roadside assistance, customer communications, and dealership workflows.

Requirements

KEY RESPONSIBILITIES
- Partner with Product Managers to translate product strategy and business objectives into PRDs, user stories, acceptance criteria, process flows, and functional requirements.




- Support backlog refinement, sprint planning, prioritisation, dependency management, and Agile delivery activities.
- Clarify scope, business rules, constraints, dependencies, assumptions, and success metrics.
- Collaborate with Product, Engineering, Design, QA, Operations, and external vendors throughout the product lifecycle.
- Identify product gaps, delivery risks, dependencies, and operational challenges and drive them toward resolution.
- Map and analyse end-to-end customer journeys across digital sales, vehicle ownership, and automotive service experiences.
- Analyse workflows related to service scheduling, appointment management, repair orders, roadside assistance, service communications, and customer notifications.
- Identify customer and operational friction points using journey mapping, data analysis, stakeholder feedback, and operational insights.
- Translate real-world automotive service processes into p

📌 Product Analyst (Hyderabad)
🏢 Weekday AI
📍 Hyderabad