Key Responsibilities

1. RTR Operations Management Lead and manage end-to-end RTR operations, including: General Ledger accounting Journal Entries Account Reconciliations Intercompany accounting and reconciliations Fixed Assets accounting Accruals and Prepayments Balance Sheet reviews Month-end, quarter-end, and year-end close activities Financial reporting and management reporting Ensure all activities are completed accurately and within agreed timelines and SLAs. Monitor operational performance, identify risks and bottlenecks, and implement corrective actions. Drive improvements in close timelines, process accuracy, and overall operational efficiency.

2. People Leadership Lead and manage a large RTR team through Managers, Assistant Managers, Team Leaders, and SMEs. Establish clear performance expectations and ensure effective performance management across the team. Develop a strong talent pipeline through coaching, mentoring, succession planning, and capability development. Ensure appropriate staffing, workload distribution, and resource utilization.



Promote a culture of accountability, collaboration, continuous learning, and employee engagement.

3. Client and Stakeholder Management Act as a senior point of contact for client stakeholders and internal leadership. Build and maintain robust relationships with Finance, Controllership, Business Units, and other key stakeholders. Lead governance meetings and provide updates on operational performance, key risks, improvement initiatives, and transformation opportunities. Manage escalations effectively and ensure timely resolution of critical issues.

4. Governance, Risk and Controls Ensure compliance with internal policies, accounting standards, SOX requirements, and client-specific controls, where applicable. Maintain strong governance around Journal Entries, Account Reconciliations, Balance Sheet Reviews, and Month-End Close. Identify control gaps and operational risks and implement appropriate mitigation plans. Sup

📌 Group Manager (Mumbai)
🏢 Wns Global Services
📍 Mumbai