Job DescriptionEstablished in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.
nGeidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.
nOur solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
nOur technology mirrors our people - Smart, Innovative & Forward Thinking
nwww.geidea.net
nTo maintain competitive advantage as we grow, we are currently looking for new Lead Apex Implementation Engineer
nJob purpose:
nWe are seeking an experienced Implementation Engineer to join our team to support Apex Production environment with BAU operations and issue investigation. You will utilize your application support skills to perform business-critical operations including backoffice processing and issue investigation & resolution.
nKey accountabilities
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- Perform end-of-day operations including pricing and merchant payoutsn




- Install and configure application for new projectsn
- Assist in smooth execution of UAT.n
- Able to triage issues escalated by call desk or received as system alertsn
- Capable of diagnosing the issue and taking remedial action within SLAsn
- Able to close each ticket with complete details including timeline, impact and remediation for future referencen
- Help and mentor other team-membersn
- Have valuable communication skills to be able to interact within or outside the company effectively when working on an issue.n
- Willing to work on a shift-based rota including night hours and weekendsn

nQualifications:
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- 6 to 8 years of hands-on application support experiencen
- Bachelors or above degree in Computer Science.n
- Experience with Apex Clearing & Merchant.n
- Knowledge of Pricing and Payout in within merchant acquiring landscape.n
- Hand-on experience with SQL queries.n
- Hand-on experience with Linux and Bash Scr

📌 Lead Apex Implementation Engineer (Vasanthanagar)
🏢 geidea
📍 Vasanthanagar