Job DescriptionExperience: 02 to 05 Years
NQualification: M.Sc in Biotechnology/Microbiology
NKey Responsibilities:
N
- n
- Provide technicalsupport and coordination assistance to the Application Services team. N
- Assist in conducting trainings and impart technical knowledge to internal teams and stakeholders. N
- Support troubleshootingactivities and ensure timely resolution of application-related concerns. N
- Manage demo requisitions including handling requests, maintaining records, processing updates, and obtaining approvals. N
- Assist in Salesforce ticket management, monitoring, and follow-up to ensure timely closure of customer and service requests. N
- Maintain and manage thereplacement tracker.



Verify replacement requests as per agreed terms and conditions and coordinate for timely processing. N
- Coordinate with data analysts to obtain dashboard data and reports as required by the application team. N
- Support preparation of periodic reports and operational data analysis. N
- Assist in the timely collection, analysis, and follow-up of customer feedback. N
- Coordinate with cross-functional teams for smooth execution of operational activities. N
- Handle additional job responsibilities and tasks assigned by superiors from time to time. N

📌 Senior Officer (Mormugao)
🏢 Molbio Diagnostics
📍 Mormugao