Job DescriptionAbout the Role
nDeepika Makeup & Hair is looking for an energetic and customer-focused Customer Support Executive who can confidently handle customer inquiries, provide accurate information about our courses and services, maintain consistent follow-ups, and help convert genuine inquiries into confirmed appointments and bookings.
nThe ideal candidate should have excellent communication skills, a positive attitude, strong follow-up abilities, and the confidence to speak with customers over calls, WhatsApp, and in person.
nKey Responsibilities
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- Handle incoming and outgoing customer calls, WhatsApp messages, and inquiries professionally.n
- Understand customer requirements and provide clear information about courses, services, pricing, schedules, and availability.n
- Follow up consistently with new leads and prospective customers.n
- Convert qualified inquiries into consultations, appointments, course enrollments, and confirmed bookings.n
- Maintain a professional and friendly relationship with prospective and existing customers.n




- Manage customer concerns and queries and coordinate with the appropriate team member when escalation is required.n
- Maintain accurate records of inquiries, follow-ups, appointments, bookings, and customer status.n
- Follow up with customers who have shown interest but have not yet confirmed their booking.n
- Coordinate with trainers, artists, front-desk staff, and management to ensure a smooth customer experience.n
- Provide timely updates and reminders to customers regarding their appointments or courses.n
- Meet assigned follow-up, booking, and conversion targets.n
- Support the studio with other customer service and front-desk activities whenever required.n

nRequired Skills
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- Excellent verbal communication skills are mandatory.n
- Must be fluent in Kannada and English.n
- Solid customer-handling, listening, and interpersonal skills.n
- Confident in handling phone conversations and What

📌 Customer Support Executive (Vasanthanagar)
🏢 Deepika Makeup & Hair
📍 Vasanthanagar