Job DescriptionRole: State Head (Elite Matrimony)
nWork Location: Chennai
nTravel: Based on Business Requirements
nAbout Elite Matrimony
nElite Matrimony is India's premier matchmaking service for accomplished individuals and affluent families. We combine personalized relationship management with technology-driven insights to deliver a premium matchmaking experience. As we continue our aggressive growth journey across key metros, we are looking for exceptional business leaders who can build high-performing teams and drive sustainable revenue growth.
nRole Overview
nThe State Head will own the complete business performance for the assigned state, with end-to-end responsibility for Revenue, Customer Experience, Sales Excellence, and Operational Delivery. The role requires a leader who can think strategically while remaining deeply involved in execution, coaching teams, improving processes, and delivering measurable business outcomes.
nThis is a leadership position responsible for driving business growth through Sales, Service,



and Member Experience teams while ensuring operational excellence and customer satisfaction.
nKey Responsibilities
n1. Business & Revenue Ownership
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- Own the P&L; and revenue targets for the assigned state.n
- Drive subscription revenue growth through effective sales planning and execution.n
- Monitor business KPIs and implement corrective actions to achieve targets.n
- Identify recent growth opportunities and improve market penetration.n

n2.Sales Leadership
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- Lead, coach, and develop Sales Managers and Relationship Managers.n
- Build a culture of high performance, accountability, and continuous improvement.n
- Improve conversion rates through structured sales reviews and coaching.n
- Ensure strong pipeline management and forecasting discipline.n

n3.Customer Experience & Service Excellence
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- Own the complete member lifecycle and premium customer experience.n
- Ensure high service quality across onboardin

📌 State Head (Chennai)
🏢 Matrimony.com
📍 Chennai