Job DescriptionNetwork CISCO Voice Engineer
nHybrid
nHyderabad/Bengaluru
nExp: 8+ yrs
nMandatory Skills: Network CISCO Voice, CUCM, Cisco Unity Connection, Ribbon SBC/PSX
nAbout the role:
nWe are looking for an experienced Voice Networking / Unified Communications Engineer to provide L2/L3 operational support for enterprise voice and collaboration infrastructure.
nThe candidate should have strong hands-on experience in Cisco CUCM, Cisco Unity Connection, Ribbon SBC and Ribbon PSX, along with good knowledge of SIP-based voice communication.
nThe role will focus on voice infrastructure administration, production support, troubleshooting, incident resolution, and maintaining high availability of the enterprise telephony environment.
nPreferred candidates should have hands-on experience with:
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- Cisco Unified Communications Manager (CUCM)n
- Cisco Unity Connectionn
- Ribbon Session Border Controller (SBC)n
- Ribbon PSXn
- Voice infrastructure operations, troubleshooting, and incident managementn

nDesired Skills:
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- Robust communication skills (written and verbal)n
- Ability to manage high risk production changes with precisionn
- Excellent organization, documentation, and time management skillsn
- Proven ability to work independently while collaborating with distributed teamsn
- Comfortable operating in fast paced, capacity constrained environmentsn

📌 Network CISCO Voice Engineer (Vasanthanagar)
🏢 Mphasis
📍 Vasanthanagar