Job DescriptionLooking for a Director of Spa for our hotel Taj Palace, Lucknow.
nResponsibilities:
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- Direct and manage guest service standards which are consistent with the property's standards and brand attributesn
- Effectively work with Hotel Marketing, Public Relations, and Advertising to position and garner maximum Spa/Salon revenue.n
- Ensure Spa and Salon property and equipment is properly used and maintained.n
- Coordinate and conduct performance appraisals of the Spa/Salon Management in accordance with property and company guidelines and procedures.n
- Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results.n
- Monitor the market closely and report to news, happenings and market changes with direct effect on corporate business.n




- Communicate effectively to ensure that the sales function is carried out smoothly and commitments are met.n
- Build up valuable rapport with the other hotel departments.n
- Inform the management about any important corporate local events and VIP visits.n

nQualifications:
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- Strong commercial acumen coupled with a robust personality capable of operating effectively under the pressure and rapid-pace of the deal marketplace.n
- Excellent interpersonal skills required to challenge, negotiate and operate at a senior level.n
- Experience of working on transactions, disputes or completion accounts would be an advantage.n
- Previous experience in large hotel conferencing operations.n
- Hotel Revenue Management - Thorough understanding of total hotel revenue management concepts, processes, and systems.n

📌 Director of Spa (Lucknow)
🏢 The Indian Hotels Company Limited (IHCL)
📍 Lucknow