Lead AI Forward Deployed Engineer (Bengaluru)

Lead AI Forward Deployed Engineer (Bengaluru)

16 Sep
|
Whatfix
|
Bengaluru

16 Sep

Whatfix

Bengaluru

Role Overview

We are hiring an FDE Lead to own the agentification roadmap for a business domain and build the team that delivers it. This role collapses what would traditionally be a Product Manager, a Designer, and a Staff/Principal Engineer into one person, and adds team leadership on top. You will remain the strongest technical and architectural mind on your pod while being accountable for domain-level business outcomes - not just what your team ships, but the hours saved, error reduction, and adoption those agents drive.

The Bizapps Agentification team sits at the intersection of AI, business operations, and product engineering. We are building the next generation of intelligent process automation - replacing manual, repetitive business workflows with AI agents that think, decide, and act. This is not incremental automation; its a ground-up rethinking of how internal functions (Sales, HR, Finance, RevOps) operate using agentic AI.

What You'll Do

- Own the domain roadmap - sequence the entire agentification program for your function by ROI and dependency, not just the next workflow.
- Run quarterly planning with the department head and Business Champion.
- Define what the function looks like when its 80% agentic, and work backward from that endgame.

Set Architecture Standards

- Hold architecture authority for the domain - review every agent design before build begins.
- Make the hardest cross-workflow design calls: agent topology, escalation logic, data flows, feedback loops.
- Design the domains agent ecosystem, not just individual agents, and set the patterns your FDEs follow.

Stay Hands-On Where It Matters Most

- Take the hardest unsolved technical problem on the team and pair with an FDE to crack it - you are not the highest-volume coder, but the deepest technical thinker on the pod.
- Set the non-negotiable quality bar: production-readiness, observability, and feedback loops on every agent shipped.

Own Business Outcomes

- Be accountable for domain-level metrics: total hours automated, error reduction, business team satisfaction, and adoption rate.




- Report to BizApps leadership - and, on major initiatives, the board - on agentification progress.
- Own the business case for next quarters roadmap.

Build the Platform

- Champion platform extraction after every workflow delivery and run the platform retro cadence for your pod.
- Represent your domain in bi-weekly cross-pod platform roadmap reviews.
- Decide what gets generalized into the shared platform versus what stays domain-specific.

Build the Team

- Build FDE capability - specifically the discovery/PM muscle most engineers lack. Coach at least 2 FDE-1s to FDE-2 through structured, hands-on development.
- Run design reviews and make staffing calls - which FDE works on which workflow.
- Create an environment where your team becomes self-sufficient: your ultimate output is a pod that doesnt need you in the room to ship well.

What Were Looking For

- 6+ years of experience with demonstrated multiplier orientation - youve made others around you measurably better, not just shipped your own work.
- A track record of running discovery independently: sitting with a business team, mapping their process, scoping the automation target, and defining success metrics without a PM handing you a spec.
- Architecture-level ownership of at least one production system - you can design agent topology, tool-calling chains, human escalation points, and feedback loops, and defend the tradeoffs.
- Robust Python fundamentals and hands-on experience integrating LLMs (OpenAI, Anthropic Claude, Gemini, or similar) into production systems - you can still pair on the hardest bug in the codebase.
- Experience leading or informally mentoring engineers - you can point to specific people whose scope grew because of you.
- Comfort operating as the business-facing owner of outcomes: defining metrics, diagnosing whether underperformance is a design, data, or adoption problem, and acting on it.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead AI Forward Deployed Engineer (Bengaluru)
🏢 Whatfix
📍 Bengaluru

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: lead ai forward deployed engineer (bengaluru) / bengaluru

Subscribe to this job alert:

Get the latest job offers by email for: lead ai forward deployed engineer (bengaluru) / bengaluru