Job Description
Skill Requirements
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- Deep understanding of data, metrics, and KPIs, with the ability to define metrics for new age development environments, including automation of data collectionn
- Proficiency in Microsoft Excel (basic, advanced, and VBA), Minitabn
- Hands on experience with data analysis and visualization tools such as Power BIn
- Experience in creating Process Performance Baselines (PPBs), building Process Performance Models (PPM), forecasting models, and developing Power BI dashboardsn
- A Strong grasp of various lifecycle models including development, testing, and managed servicesn
- Familiarity with quality frameworks like ISO 9001, CMMIn
- Excellent analytical, communication, and stakeholder engagement skillsn

nRole Scope & Critical Capabilities
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- The incumbent will operate as the enterprise Metrics SME with accountability:n
- Defining and operationalizing KPIs and metrics for up-to-date, automation driven delivery environmentsn
- Collect, validate,



analyze and drive across lifecycle wise metrics delivery models (Agile, Dev, Testing, Maintenance, etc.)n
- Advanced data analysis using Excel (including VBA) and Minitabn
- Designing report and deploying analytics solutions on Power BI/Tableau to support decision makingn
- Prepare and publish reports such as PPBs, PPMs, Quality Index, Benchmark Reports and forecast modelsn
- Leveraging AI enabled metrics and analytics (value add)n
- Ensuring alignment with ISO 9001, CMMI, and other quality frameworksn
- Collaborate with stakeholders to ensure timely and accurate metrics dissemination.n
- Identify trends, anomalies, and improvement opportunities from metrics data.n
- Support internal audits and assessments with relevant metrics documentation and insights.n
- Preferred credentials include certifications in Quality Management, ATM, Six Sigma, Statistics, or Process Excellence.n

nJob Location :: Chennai / Bangalore / Hyderabad / Pune

📌 Quality Consultant (Pune)
🏢 Tech Mahindra
📍 Pune