16 Sep
|
Team Gladiators
|
Hyderabad
16 Sep
Team Gladiators
Hyderabad
CUSTOMER RELATIONSHIP EXECUTIVE – KANNADA
About the Company
Team Gladiators Co. is a fast-growing retail and distribution company focused on natural health and wellness products across India. We operate through retail outlets, tele-sales, and digital marketing channels to serve a wide customer base.
We collaborate with Wellwith, a premium direct-to-consumer wellness brand offering Himalayan sea buckthorn–based wellness products.
Role Overview
We are looking for a Kannada-speaking Customer Relationship Executive to join our Hyderabad office.
The ideal candidate should be confident in speaking Kannada, English, and Hindi, have good customer-handling skills, and be comfortable working in a target-driven sales environment.
The role involves handling customer calls, generating sales, managing customer relationships through CRM, processing orders, conducting follow-ups, and achieving monthly revenue targets.
Key Responsibilities
- Handle inbound and outbound customer calls with a strong focus on sales conversion and customer satisfaction
- Communicate with Kannada-speaking customers professionally and confidently
- Make a minimum of 150 inbound/outbound - connected calls per day
- Explain products clearly, understand customer requirements, handle queries, and convert leads into sales
- Maintain and update customer information, lead status, follow-ups, sales interactions, and order details in the CRM
- Assist customers with order placement and ensure accurate order entry
- Coordinate with internal teams regarding order processing, delivery status, and customer requirements
- Conduct regular follow-ups with leads, existing customers, and previous customers
- Reconnect with old and pending leads to generate additional sales opportunities
- Identify opportunities for upselling and cross-selling based on customer requirements and purchase history
- Maintain proper records of all customer interactions and follow-up activities
- Consistently work toward achieving and exceeding the assigned monthly revenue targets
- Eligibility CriteriaMinimum age: 18 years
- 12th Pass / Undergraduate / Graduate from any discipline
- Fluent in Kannada – Mandatory
- Good communication skills in English and Hindi
- 12 months of experience in tele-sales, customer relationship management, or sales support preferred
- Freshers with strong communication skills and a sales-oriented attitude may also apply
- Basic knowledge of CRM systems is an added advantage
- Confident and comfortable speaking with customers over the phone
- Target-oriented and motivated to achieve sales goals
- Candidates who are willing to work from Hyderabad are preferred
Work Details
Position: Customer Relationship Executive – Kannada
Location: Begumpet, Prakash Nagar, Hyderabad
Work Mode: Work From Office
Working Days: 6 Days a Week
Working Hours: 10:00 AM – 7:00 PM
Salary: ₹18,000/- per month In-Hand
Why Join Us?
- Join a fast-growing wellness company
- Work in a dynamic and performance-driven setting
- Develop strong sales and customer relationship skills
- Gain hands-on experience with CRM and sales processes
- Opportunity for long-term career growth
- Work with a growing wellness brand serving customers across India
Important Requirement : Kannada fluency is mandatory for this position.
Candidates must be comfortable communicating with customers in Kannada over phone calls.
📌 Telesales Representative (Hyderabad)
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