Hiring | Senior Executive – Payroll Product Support We’re hiring Payroll Product Support professionals for a leading Big 4 organisation in Hyderabad. If you have experience in Payroll / Finance Operations / Accounting along with robust international voice-process experience, this could be a excellent opportunity to move into a product-focused role. Location: Hyderabad Experience: 1–3 Years Shift Timings: 7 PM / 8 PM / 9 PM IST Qualification: Bachelor’s degree | Commerce / Finance preferred Interview: In-person What you’ll be doing: • Handle customer interactions through voice, chat & email • Support payroll setup, processing, troubleshooting & payment corrections • Resolve customer issues and own cases end-to-end • Navigate payroll workflows and provide product guidance • Handle payroll-related queries around pay runs, taxes, deductions,
payments & direct deposits • Maintain accurate case documentation and meet QA/process standards • Identify customer needs and support product adoption & sales opportunities • Deliver against key metrics including Quality, CSAT & Productivity Looking for: • 1–3 years in Payroll, Accounting, Finance Operations, AP/AR, Billing, Employee Payments or related domains • Experience with international voice processes • Strong communication & customer-handling skills • Basic–intermediate accounting knowledge • Payroll concepts/process understanding • CRM & multi-channel support experience • Versant B2 / C1 preferred Interested? DM your updated CV or apply with your profile, or email us at Please apply only if you have relevant payroll/finance experience and strong communication skills. Hiring Big4 PayrollJobs Payroll HyderabadJobs CustomerSupport ProductSupport FinanceJobs InternationalVoiceProcess HyderabadHiring