Zuora Billing Business Systems Analyst (BSA)

Experience: 5+ Years, with 3+ years of relevant Zuora experience

Location: Chennai / Bangalore / Hyderabad / Pune / Gurgaon

Work Mode: Hybrid 3 Days WFO

Shift: 2:00 PM – 11:00 PM IST

Budget: Up to 20 LPA

Payroll: Haparz

Domain: Finance / Revenue

Notice Period: Immediate / Short Notice preferred

Role Overview

We are looking for an experienced Zuora Billing Business Systems Analyst (BSA) to support and enhance subscription billing and revenue-related business processes. The ideal candidate should have strong hands-on experience with Zuora Billing configuration, billing workflows, integrations, invoicing, and subscription-based business models.

This role requires someone who can understand business requirements, translate them into Zuora solutions, work closely with technical and business stakeholders, and support end-to-end billing processes.

Key Responsibilities

- Analyze business requirements related to subscription billing, invoicing, payments, amendments, renewals, cancellations, and revenue processes.
- Configure and maintain Zuora Billing based on business and functional requirements.
- Work with subscription-based billing models including recurring, usage-based, one-time, and hybrid billing scenarios.
- Configure billing rules, product catalog elements, rate plans, charges, billing schedules, invoices, and related workflows.
- Understand and support end-to-end order-to-cash and subscription-to-revenue processes.
- Work with stakeholders to define billing requirements and translate them into functional specifications.
- Support integrations between Zuora and CRM, ERP, payment, tax, revenue,



and other enterprise systems.
- Analyze billing and invoicing issues and coordinate with technical teams for resolution.
- Validate billing calculations, invoice generation, amendments, renewals, credits, adjustments, and account changes.
- Support revenue recognition processes and understand their impact on billing and finance operations.
- Prepare functional requirements, process documentation, test scenarios, and business validation cases.
- Participate in SIT, UAT, regression testing, defect analysis, and production issue resolution.
- Collaborate with Finance, Revenue Operations, Product, Engineering, QA, and other business teams.
- Identify opportunities to improve billing processes, automation, controls, and operational efficiency.

Candidate Profile
- 5+ years of overall experience in business systems analysis, billing systems, or related technology roles.
- 3+ years of relevant hands-on Zuora Billing experience.
- Strong practical knowledge of Zuora Billing configuration, workflows, and integrations.
- Good understanding of subscription billing and SaaS business models.
- Solid knowledge of invoicing, billing schedules, amendments, renewals, cancellations, credits, and adjustments.
- Understanding of revenue recognition and finance/revenue processes.
- Experience working with CRM, ERP, payment, tax, or other downstream/upstream integrations is preferred.
- Strong requirements gathering and functional documentation skills.
- Experience in Agile delivery environments and working with cross-functional teams.
- Good analytical, problem-solving, and stakeholder management skills.

📌 Zuora Billing Business Systems Analyst (BSA) (Bengaluru)
🏢 Haparz
📍 Bengaluru