Role & responsibilities

- Generate leads through outbound calling for hospital services, consultations, health check-up packages, diagnostics, and other healthcare services.

- Identify potential patients from enquiries, databases, campaigns, referrals, and other sources.

- Understand patient requirements and recommend relevant hospital services.

- Convert generated leads into appointments, consultations, health packages, and procedures.

- Follow up consistently with interested and prospective patients to improve conversion rates.

- Maintain and update the lead pipeline, follow-up status, and conversion details.

- Achieve assigned daily, weekly, and monthly lead-generation and conversion targets.

- Reconnect with old, missed,



and inactive leads to generate additional business opportunities.

Preferred candidate profile

- Candidates with hospital/healthcare tele calling experience added advantage.

- Robust experience in appointment conversion will be an advantage.

- Candidates who have worked with sales targets, CRM, patient databases, or healthcare campaigns are preferred.

- Should be comfortable making a high volume of calls and conducting regular follow-ups.

- Strong focus on lead generation follow-up appointment booking conversion.

📌 Walk-in || Customer Care Executive (Chennai)
🏢 MIOT International
📍 Chennai