- Handle customer inquiries through phone, email, WhatsApp, and other communication channels.

- Resolve customer complaints and provide timely solutions.

- Process customer orders and coordinate with production and dispatch teams.

- Provide product information, pricing, and delivery updates to customers.

- Maintain customer records and ensure accurate documentation.

- Follow up with customers to ensure satisfaction and repeat business.

- Collect customer feedback and share insights with management for service improvement.

Preferred candidate profile

- Bachelor's degree in Marketing, Business Administration, Commerce, or a related field.

- 13 years of experience in marketing, sales support, customer service, or a related role.

- Solid communication and negotiation skills.

- Proficiency in MS Office (Excel, Word, PowerPoint).

- Experience with CRM software is an advantage.

- Ability to multitask and work in a target-driven environment.

📌 Walk-in || Business Development Executive (Chennai)
🏢 BrandsMart Packaging Company India
📍 Chennai