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We are looking for an experienced Middleware Administrator with strong hands-on experience supporting middleware platforms in live production environments. The role will focus on day-to-day middleware operations, production stability, incident management, patching, certificate management, and BAU activities across IBM Integration Bus (IIB), IBM App Connect Enterprise (ACE), and WebSphere Application Server (WAS).

This is a support and operations-focused role, not a development or architecture position.

Key Responsibilities :

- Provide L2/L3 operational support for middleware platforms in a live production setting.
- Administer and support IBM Integration Bus (IIB), IBM App Connect Enterprise (ACE), and IBM WebSphere Application Server (WAS).
- Perform BAU activities including certificate renewals, Route-to-Live changes, vulnerability patching, configuration changes, and platform maintenance.
- Monitor middleware environments and ensure availability, stability, and optimal platform performance.
- Investigate, troubleshoot, and resolve production incidents, service issues, integration failures, and application connectivity problems.
- Perform root-cause analysis and implement corrective and preventive actions for recurring production issues.
- Coordinate production changes, deployments, and releases in accordance with established change-management processes.
- Work closely with project teams, application teams, infrastructure teams, internal stakeholders, and third-party vendors to resolve technical issues and deliver operational changes.
- Support security and compliance activities, including vulnerability remediation, certificate management,



and platform upgrades.
- Maintain operational documentation, support procedures, incident records, and technical runbooks.
- Ensure adherence to production support processes, SLAs, operational standards, and change-management requirements.
- Proactively identify opportunities to improve middleware stability, monitoring, automation, and operational efficiency.

Requirements :

- 6 - 10 years of experience in Middleware Administration, Middleware Support, or Production Operations.
- Strong hands-on experience providing middleware operational support in live production environments.
- Hands-on experience with IBM Integration Bus (IIB) and/or IBM App Connect Enterprise (ACE).
- Strong experience supporting IBM WebSphere Application Server (WAS).
- Experience with production BAU activities such as certificate renewals, Route-to-Live changes, vulnerability patching, platform maintenance, and incident management.
- Strong troubleshooting and analytical skills with experience performing root-cause analysis of production issues.
- Experience working within structured ITIL, incident, problem, change, and release management processes.
- Ability to collaborate effectively with technical teams, project teams, internal stakeholders, and third-party vendors.
- Strong communication and stakeholder management skills.
- Service-oriented approach with a focus on production stability, reliability, and timely issue resolution.
- Experience with WebLogic, JBoss, and UrbanCode Deploy (UCD) would be an advantage.
- Willingness to work in a production support environment and participate in support activities as required.

📌 Virtusa - Middleware Administrator - IBM Integration Bus/App Connect (India)
🏢 Virtusa Consulting Services
📍 India