Role & responsibilities

Provide excellent customer support through email and phone.

- Understand customer requirements and connect them with the right Company products and solutions.
- Coordinate with internal teams such as Sales, Marketing, R&D;, Technical Support, Customer Service, and Logistics.
- Manage customer inquiries, maintain documentation, and ensure timely resolution.
- Build solid customer relationships and enhance customer experience.
- Support continuous improvement initiatives and sustainability goals.

Preferred Profile

- Candidates with customer service/customer-facing experience.
- Science/Chemistry educational background is highly preferred.
- Ability to collaborate across teams and work in a multicultural environment.

Preferred candidate profile

Good knowledge of Microsoft Office applications.

Excellent communication and interpersonal skills.

Positive attitude and customer-focused approach.

Comfortable working from the office 5 days a week.

Regular work schedule of 9:00 AM to 6:00 PM.

📌 Urgent Opening For Customer Information Representative at Airoli (Navi Mumbai)
🏢 PAREKH
📍 Navi Mumbai