Company Description assistara is a growing travel services organization focused on providing reliable and customer-centric travel solutions. The company works with clients across diverse markets, helping them plan and manage travel efficiently and cost-effectively. With a focus on quality service and streamlined processes, assistara aims to simplify travel planning and ensure a positive experience for every traveler.
Team members collaborate in a rapid-paced environment that values professionalism, accountability, and continuous improvement.
Key Responsibilities
- Handle US travel PPC leads and convert inquiries into confirmed sales
- Assist customers with flight bookings, cancellations changes and modifications.
- Handle car rental and cruise bookings and generate additional sales opportunities.
- Understand customer requirements and recommend suitable travel options.
- Upsell/cross-sell relevant travel products to maximize revenue.
- Maintain high conversion rates and achieve monthly sales, revenue targets.
- Ensure excellent customer service throughout the booking journey.
- Follow process guidelines and maintain accurate booking, customer records.
Requirements
- Minimum 1 year of experience in US Travel Sales/PPC
- Hands-on experience with flights, cancellations, car rentals and cruise bookings.
- Strong sales and negotiation skills
- Proven track record of achieving monthly targets
- Good communication skills and ability to handle US customers.
- Willingness to work in US shifts from Noida office.