WERE HIRING FOR A TRANSITION PROJECT COORDINATOR AND TRANSITION MANAGER !!!

Excis is a global IT support leader globally, driven by innovation and collaboration. Were looking for a proactive Transition Project Coordinator and Manager to plan, coordinate, and manage the transition of IT services, applications, and infrastructure into operational support. Join us for a rewarding career in a supportive, family-like environment where youll look forward to coming to work every day.

- Client in 190+ countries
- 6000+ Engineers
- 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From coordinating complex IT transitions to collaborating with customers, vendors, and internal teams, we put our people first. Start your journey with Excis and grow with us!

What You’ll Do:

- IT Service Transition: Plan, coordinate, and/or lead end-to-end IT service transitions from kick-off through go-live and into steady state, including service onboarding/offboarding, migrations, application handovers, infrastructure transitions, and knowledge transfer.
- Transition Planning & Delivery: Develop and maintain transition plans, schedules, milestones, dependencies, and deliverables. Ensure activities are completed within agreed timelines, quality standards, SLAs, and ITIL processes.
- Stakeholder Management: Work closely with customers, internal IT teams, project teams, vendors, suppliers, and regional/global stakeholders to coordinate activities, resolve issues, and maintain effective communication across different functions and time zones.
- Operational Readiness: Coordinate knowledge transfer, documentation, service acceptance, operational readiness, and handover activities to ensure services are successfully transitioned into business-as-usual support.
- Risk & Issue Management: Identify and manage transition risks, dependencies,



issues, and action items, ensuring timely escalation and resolution.
- Reporting & Governance: Prepare and maintain transition status reports, dashboards, governance updates, and management reports, providing clear visibility of progress, risks, and potential impacts.
- Service Excellence & Continuous Improvement: Identify opportunities to improve ITIL processes, transition methodologies, service delivery, and operational efficiency. For more senior roles, contribute to commercial performance, service improvement, and business growth.
- Leadership: For Manager-level positions, provide leadership to transition teams, project coordinators, technical teams, and suppliers, ensuring successful delivery across global and multicultural environments.
- Global Coordination: Support global teams across different time zones and be flexible to occasional evening/weekend activities or international travel when required.

What You Need:

- IT Services Experience: Degree-level education or equivalent experience, with 3–10+ years of experience in an IT services, infrastructure, or service management environment, depending on the level of the position.
- Transition & Project Management: Proven experience in IT service transition, project coordination/management, migrations, service onboarding/offboarding, application or infrastructure handovers, and knowledge transfer.
- ITIL & Service Management: Positive understanding of ITIL principles, IT service management, infrastructure, networking, cloud environments,



and operational support processes.
- Project Management: Experience managing project plans, schedules, milestones, dependencies, and deliverables. Knowledge of Microsoft Project and Microsoft Office is desirable.
- Stakeholder & Vendor Management: Strong ability to coordinate and communicate with customers, technical and non-technical teams, vendors, suppliers, and senior stakeholders.
- Risk & Issue Management: Ability to proactively identify risks, dependencies, and issues and drive actions through to resolution.
- Communication & Leadership: Excellent communication, interpersonal, organizational, and problem-solving skills. Ability to work effectively in multicultural and geographically distributed environments.
- Commercial Awareness: For Manager-level positions, experience with service performance, costs, commercial considerations, and/or P&L; management would be advantageous.
- Professional Attributes: Proactive, self-motivated, collaborative, and able to work independently with minimal supervision while managing multiple priorities.

Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, collaborative team where your coordination and service management expertise directly contribute to successful IT transitions and operational excellence. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies and global teams.

Enjoy the opportunity to work on complex IT transitions, collaborate with customers and technology teams, and contribute to the successful delivery of services for a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis and be at the forefront of IT service transition and operational excellence!

📌 Transition Coordinator and Manager (Navi Mumbai)
🏢 Excis
📍 Navi Mumbai