16 Sep
|
Envision Consulting
|
New Delhi
16 Sep
Envision Consulting
New Delhi
Room Trainer- Rooms Division_ 5-Star Hotel
Position: Room Trainer / Housekeeping Trainer
Department: Housekeeping / Learning & Development
Industry: Luxury / 5-Star Hospitality
Experience: 36 years in Housekeeping, preferably with 5-star / luxury hotels
Job Responsibilities
- Conduct training for Room Attendants, Housekeeping Associates, Supervisors and related staff on room cleaning and housekeeping standards.
- Train employees on 5-star room setup, cleaning procedures, bathroom cleaning, bed-making, turndown service and amenities placement.
- Ensure adherence to SOPs, brand standards, hygiene, sanitation, safety and guest-service standards.
- Conduct on-the-job training, demonstrations, refresher training and induction programs for new and existing employees.
- Monitor housekeeping team performance through room inspections, training assessments and skill evaluations.
- Identify training gaps and develop training plans to improve productivity, quality and guest satisfaction.
- Train staff on proper usage of cleaning chemicals, equipment, machines and housekeeping tools, ensuring safety compliance.
- Maintain training records, attendance, assessments,
feedback and competency reports.
- Coordinate with the Executive Housekeeper, Housekeeping Supervisors and L&D; team to ensure consistent service standards.
- Support preparation for internal audits, brand audits and quality inspections.
Key Skills Housekeeping Operations | Room Cleaning Standards | 5-Star Hotel Standards | SOP Training | Room Setup | Bed Making | Turndown Service | Hygiene & Sanitation | Grooming & Etiquette | Chemical & Equipment Handling | On-the-Job Training | Skill Assessment | Quality Audits | Guest Service.
Preferred Profile
- Previous experience as Housekeeping Trainer / Room Trainer / Housekeeping Supervisor / Executive Housekeeper in a 5-star or luxury hotel.
- Robust practical knowledge of guestroom operations and luxury housekeeping standards.
- Excellent communication, presentation and coaching skills.
- Ability to demonstrate procedures practically and develop employees through hands-on training.
- Hospitality qualification such as Hotel Management / Diploma in Hotel Management is preferred.
📌 Trainer - Rooms Division (New Delhi)
🏢 Envision Consulting
📍 New Delhi