Company: Brand Synthesis Global

Location: Hyderabad

Job Type: Full-Time

Experience: 1–3 Years

Department: Sales & Administration

Work Mode: Office / Full-Time

About Brand Synthesis

Brand Synthesis Global is a branding and digital marketing agency based in Hyderabad. We help businesses build stronger brands, improve their digital presence and generate measurable business growth through branding, digital marketing, SEO, performance marketing, social media, web development and creative communication.

We are looking for a Telecaller & Admin Executive who can support our sales activities while also managing day-to-day administrative and coordination responsibilities.

Job Summary The ideal candidate should be confident in speaking with prospects, organized in handling administrative work, and comfortable coordinating with clients and internal teams.

This role will involve

- Calling prospective clients and generating leads
- Following up with existing leads
- Maintaining lead records and follow-up schedules
- Coordinating meetings and appointments
- Handling basic office administration
- Supporting the team with documentation and reports
- Coordinating with clients and internal team members
- Ensuring daily activities and follow-ups are properly tracked

Key Responsibilities1. Telecalling & Lead Generation
- Make outbound calls to prospective clients from provided lead databases.
- Introduce Brand Synthesis and explain our services clearly.
- Understand the prospect's business requirements and identify potential opportunities.
- Qualify leads based on their requirements, budget and timeline.
- Schedule meetings/calls between qualified prospects and the sales/team members.
- Follow up regularly with leads through phone calls and WhatsApp.
- Maintain accurate records of calls, conversations, requirements and follow-ups.
- Ensure no potential lead is missed due to lack of follow-up.
- Update the CRM/lead tracker on a daily basis.
- Meet agreed daily and monthly calling/follow-up targets.

1. Client Coordination

- Coordinate with existing clients for basic requirements and follow-ups.
- Follow up for pending information, approvals,



documents and payments when required.
- Coordinate meetings between clients and the relevant Brand Synthesis team members.
- Maintain professional communication with clients through phone, WhatsApp and email.
- Escalate client issues or important requirements to the concerned team member.

1. Administrative Responsibilities

- Manage basic day-to-day office administration.
- Maintain office records, documents and files.
- Coordinate attendance and basic employee records.
- Assist with scheduling meetings and appointments.
- Maintain stationery and office supply requirements.
- Coordinate with vendors/service providers when required.
- Support the management team with basic administrative tasks.
- Prepare simple daily/weekly reports and trackers.
- Ensure significant documents and information are properly organized.

1. Team Coordination

- Coordinate with the sales, creative, social media, SEO and performance marketing teams.
- Follow up internally for pending tasks or information.
- Help maintain task and meeting schedules.
- Assist management in keeping track of important follow-ups and deadlines.

Candidate RequirementsMust Have
- Good communication skills in English and Hindi/Telugu.
- Confident and comfortable speaking over the phone.
- Good interpersonal and relationship-building skills.
- Basic knowledge of MS Excel/Google Sheets.
- Basic knowledge of MS Word/Google Docs.
- Comfortable using WhatsApp and email for professional communication.
- Good organizational and follow-up skills.
- Ability to maintain accurate records.
- Ability to multitask and handle both sales and administrative responsibilities.
- Positive attitude and willingness to learn.

Preferred
- Previous experience in telecalling, inside sales,



business development or administration.
- Experience working in a digital marketing, advertising, media or service-based company.
- Familiarity with CRM tools or lead management systems.
- Basic understanding of digital marketing services is an advantage.

What We Are Looking For We are looking for someone who is:

Confident + Organized + Proactive + Responsible + Good Communicator The person should not hesitate to pick up the phone, speak to new prospects, follow up repeatedly and take ownership of assigned work.

We value people who take initiative rather than waiting to be told what to do.

Key Performance Indicators (KPIs)

The candidate will be evaluated on:

- Number of quality calls made
- Number of qualified leads generated
- Follow-up completion rate
- Meetings/appointments scheduled
- Lead database/CRM accuracy
- Conversion of enquiries into meetings
- Timely completion of administrative tasks
- Client/team coordination
- Daily and weekly reporting
- Overall discipline and ownership

Working Hours

Monday to Saturday

Working hours will be discussed during the interview.

Salary

₹15,000 – ₹25,000 per month, depending on experience, communication skills and relevant experience.

Performance incentives can be considered based on lead-generation and appointment-setting performance.

Why Join Brand Synthesis?

- Work in a growing branding and digital marketing agency.
- Exposure to multiple industries and businesses.
- Opportunity to learn sales, digital marketing and client management.
- Direct interaction with clients and management.
- Growth opportunities based on performance.
- A role with diverse responsibilities rather than repetitive work.

How to Apply Interested candidates can share their CV to [email protected] along with a brief introduction highlighting their experience in telecalling, sales or administration.

Subject: Application – Telecaller & Admin Executive

Brand Synthesis Global

Hyderabad, Telangana

Pay: ₹15,000.00 - ₹250,000.00 per month

Work Location: In person

📌 Telecaller & Admin (Hyderabad)
🏢 Brand Synthesis
📍 Hyderabad